Request Help Now
Hours: This line is active Monday – Friday 8:30 a.m. to 4:30 p.m.
For immediate assistance after hours, please call 2-1-1 or visit www.211cny.com.
Main Office Location: 1654 W. Onondaga Street, Syracuse, NY 13204
Location: 262 E. Onondaga Street, Syracuse, NY 13202
Emergency services include relocation assistance for the homeless or housing vulnerable, supportive services for veteran families, temporary financial assistance to those facing potential homelessness and more. Financial assistance may be available for prescription medication, rent, utility arrears, transportation, and other household emergencies. All assistance is subject to qualification. Individuals can call themselves or their representatives are welcome to call on their behalf. Walk-ins are accepted; however, there is no guarantee that they will be seen, as all caseworkers are frequently out in the field and are not immediately available.
- Tuesday and Thursday from 9:30 a.m. to 12:30 p.m.
- Wednesday from 1 to 4 p.m.
Every person is of great worth
Learn about our history and our commitment to assisting the most vulnerable people in Syracuse regardless of religion, race, ethnicity, or any other consideration.