Crisis Response
Responding to immediate crisis and, whenever possible, attempting to remediate and solve the crisis.
Emergency Assistance
We assist more than 2,000 families each year with prescription co-pays, clothing, obtaining legal identification, eviction assistance, and more.
Location: 262 E. Onondaga St., Syracuse, NY 13202
Contact: 315-378-4054
Food Pantry
Our downtown food pantry alone serves over 400 families every month.
Location: 262 E. Onondaga St., Syracuse, NY 13202
Contact: 315-378-4054
Men’s Shelter
Our Men’s Shelter hosts up to 80 men in need of emergency shelter. Case management services are available to help individuals find and keep stable housing.
Location: 1801 Erie Boulevard E., Syracuse, NY 13210
Information and referrals: 315-423-9137
Intake Center
Anyone in Onondaga County can utilize the Intake Center as a first point of contact to entering shelter. The Intake Center provides information and rides to individuals and families to any of the local shelters.
Location: 262 E. Onondaga St., Syracuse, NY 13202
Contact: 315-530-1946
Hospitality Center
Open from 4 PM – 8 AM, the Hospitality Centers offers a place of refuge from the streets for anyone over the age of 18 experiencing homelessness. Guests can rest comfortably in a climate-controlled, safe space.
Location: 262 E. Onondaga St., Syracuse, NY 13202
Supportive Services for Veteran Families
This program helps find stable housing for low-income veterans and their families who are homeless or at risk of becoming homeless.
Learn more about SSVF and apply for assistance here.
Location: 262 E. Onondaga St., Syracuse, NY 13202
Information and referrals: 315-558-4387 or email SSVF@ccoc.us
Family Support Program
The Family Support Program provides Case Mangement Services to families placed in a hotel by the Department of Social Services. This includes transporting children to and from school, providing meals, and offering other supports as needed.
Location: 262 E. Onondaga St., Syracuse, NY 13202